Quiet Hour is all about creating a calmer, low-sensory space to help make shopping a little easier and less overwhelming. We make a few simple changes during this time:

• We dim the store lights
• We turn off the store radio
• We turn down the volume on our checkout registers
• We hold off on stocking shelves and trolley collecting where possible
• We pause all PA announcements (unless there’s an emergency)
  Taking an hour a day to turn down the lights and noise is just one way we can support those in our communities.

Quiet Hour makes a big difference for a wide range of customers, their families, and carers in our local communities. Turning down the lights and noise creates a safe, welcoming space for anyone who experiences sensory processing differences, including Autistic New Zealanders, people with sensory or neurological needs, senior shoppers, or anyone who loves a peaceful shop!