Ways to shop
Everything you need to master online shopping. From convenient delivery and pick up options to clever tips and lists that save you time, find out how to make your next shop faster and easier.
Smart ways to shop and save
Shop with our app
Whether you need help locating products in-store, keeping track of your receipts or managing your budget, the Woolworths NZ app can help.
Discover more ways to save
Looking for Specials, offers, or Low Prices on your everyday favourites? Check it out over here.
Fresh or Free Guarantee
We're so confident in the quality of our fresh produce - if it's not fresh...it's free.
Change your order
Forgot something? You can update your online order anytime before we start picking. Just go to ‘My orders’.
Your delivery options
Delivery Saver
Order every week? Get unlimited deliveries for less than $6.50 per week on all orders over $100. Start your 30-day free trial today. Cancel anytime.
Your pick up options
Same day* Direct to boot
Choose same day Direct to boot, and we’ll deliver your order right to your car! Bags are $1.50 per order, or you can bring your own. *Subject to slot availability.
eLockers
Make it a quick and easy Pick up with eLockers. Bags are $1.50 per order, or you can bring your own.
Same day* Pick up
Choose a same day Pick up slot, let us shop for you and then Pick up your order. Bags are $1.50 per order, or you can bring your own. *Subject to slot availability.
Tips for shopping online
Personal shopper notes
Like your bananas a little ripe? Just add shopper notes to your online order by selecting the speech bubble on each product.
Substitutions
If something is out of stock, our team will choose the next best thing at no extra cost. Just tick 'Allow substitutes' on your online trolley.
Use the buy again list
Use our smart list ‘buy again’ to find the things you buy most in one place, and restock easily.
Shoppable recipes
See a recipe you like on our website? Simply click 'Add items to trolley' to add all ingredients you'll need to make that recipe at home.
Others
MILKRUN
10,000+ groceries and more delivered in minutes.
Everyday Rewards
Enjoy exclusive Everyday Rewards, member prices, and personalised Boost offers.
Refund policy
If we don't meet your expectations, our refund policy explains how we'll make things right.
Need more help?
Speak with Olive
When our hard-working Customer Care team is experiencing a high volume of calls and emails, you can ask Olive, our virtual assistant.
Frequently Asked Questions
Got a question or need help with something? We have an extensive list of FAQs that can help guide you in the right direction.